Terms and Conditions
These terms & conditions apply when purchasing or downloading a product from our site and may be amended from time to time.
Licensing
All our WordPress themes and plugins are licensed under the GNU general public license. Please check your “readme.txt” in your theme folder after you download it.
Price Changes
We reserve the right at any time and from time to time to modify the price of our themes & plugins. Such notice may be provided at any time by posting the changes to our website.
Support and Updates
Each purchase (license) grants you access to our high priority support service. Our support service does not cover help with theme or plugin customization beyond the advertised features. Also, each purchase (license) grants you access to product updates that may contain new features or updates meant to keep it secure and working with the latest version of the WordPress.
There are two types of purchases that you can make. One is the annual purchase and another one is the lifetime purchase.
In case of the annual purchase, the support service and access to product updates are valid for one year from the date of your purchase. You can also extend this period by a further year by renewing your license at a 25% discount. We’ll send you a reminder when it’s time to renew. If your license has expired and you wish to enjoy support and updates, you will need to renew it at the full advertised price of the product.
In case of the lifetime purchase, you will get access to the updates and support for that product forever without the need to renew it every year.
Refund Policy
We firmly believe in all our products and stand by their quality and performance, but we understand that they cannot work perfectly for everyone all of the time. We want you to be fully satisfied with your purchase. As we offer digital products, such as WordPress themes, we’ve set specific criteria for refunds. Please carefully review the following conditions to understand when you may be eligible for a refund and when refunds are not applicable.
We encourage you to reach out to our support team if you have any issues or concerns before requesting a refund. Our goal is to assist you and resolve any problems to ensure you have a great experience with our products.
Eligibility for Refunds:
- You are within the first 14 days of the original purchase of the product.
- If the product you purchased is corrupted, broken, or not functional upon download.
- If the product has a security vulnerability that cannot be patched.
- If the product is significantly different from the preview.
Refunds Not Provided:
- If you do not submit a refund request within 14 days of purchase.
- If you changed your mind after purchase, did not like the product or no longer need the product.
- If the product does not meet your expectations.
- If the product has compatibility issues with third-party plugins or external software.
- If the issue is related to hosting problems or server configurations.
- If you lack the expertise to use the product (support is available to assist).
- If you do not contact customer support for troubleshooting.
- If you cannot provide sufficient proof of the issue.
Refunds will be offered at our sole discretion and we reserve the rights to reject a refund request if deemed necessary. By purchasing products from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.
Ownership
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.
Changes to the service or terms
By purchasing our product(s) you indicate that you have read and agree the Terms & Conditions detailed on this page. We reserve the right at any time, at our sole discretion, to change any information, specifications, features or functions of the Site, Services or Software in each case with or without prior notice and without any liability to you or any third party. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions means that you agree with the new Terms & Conditions and consent to be bound to it.